5th Edition PMBOK® Guide–Chapter 8: Process Decision Program Chart (PDPCs)


There are seven quality tools listed under the “tools & techniques” for process 8.2 Perform Quality Assurance.   This post covers the 2nd of these seven tools, Process Decision Program Charts or PDPCs.  The idea of the tool is list those steps which are required to get towards a goal.   They are particularly useful […]

5th Edition PMBOK Guide–Chapter 8: Affinity Diagrams


In the last post, I discussed the inputs, tools & techniques, and outputs of the process 8.2 Perform Quality Assurance.  The main set of tools are the 7 Quality Management Tools:   Affinity Diagrams, Process Decision Program Charts or PDPC, Interrelationship Digraphs, Tree Diagrams, Prioritization Matrices, Activity Network Diagrams, and Matrix Diagrams.   These tools […]

5th Edition PMBOK® Guide: Chapter 8: Process 8.2 Perform Quality Assurance


This post gives an overview of the second of the three processes in the Quality Management Knowledge Area, namely process 8.2 Perform Quality Assurance, by listing the inputs, tools & techniques of the process, and the outputs.   Perform Quality Assurance belongs to the Executing Process Group, and focuses on the processes, while Perform Quality Control […]

5th Edition PMBOK Guide–Chapter 8: Perform Quality Assurance vs. Perform Quality Control


1.   Introduction The last posts covered the inputs and outputs, as well as some of the tools & techniques of the first quality-related  process, 8.1 Plan Quality.   I was planning on going on to the second quality-related process, 8.2 Perform Quality Assurance, but then it occurred to me that I ought to do […]

5th Edition PMBOK® Guide—Chapter 8: Outputs of Plan Quality Management


1.  Introduction The purpose of this post is to discuss the outputs to the process 8.1 Plan Quality Management.  This outputs are inputs to the other two quality processes as well as other project management processes from other knowledge areas. 8.1 PLAN QUALITY MANAGEMENT OUTPUTS 1. Quality management plan Describes how the organization’s quality policies […]

5th Edition PMBOK® Guide—Chapter 8: Team Tools for Planning Quality


1.  Introduction Among the 8 tools & techniques listed for process 8.1 Plan Quality Management, the one that is listed as #7 is actually a group of tools called Additional Quality Planning Tools, which are listed as:  Brainstorming Force field analysis Nominal group techniques Quality management and control tools The quality management and control tools […]

5th Edition PMBOK® Guide—Chapter 8: Seven Basic Quality Tools


  1.  Introduction The planning process in the Quality Management Area is process 8.1 Plan Quality Management.  Among the tools & techniques used in planning quality are the Seven basic quality tools (which collectively are listed as the third in the list of tools & techniques by the PMBOK® Guide for this process).  These seven […]

5th Edition PMBOK Guide–Chapter 8: The Cost of Quality


1.  Introduction The first tw0 of the tools & techniques listed for process 8.1 Plan Quality Management are a) cost-benefit analysis and b) Cost of  Quality. These tools answer the question:   is the effort and expense put into quality management worth the benefit that it brings to the company?    In reality, answering the […]

5th Edition PMBOK® Guide: Chapter 8: Process 8.1 Plan Quality Management


This post gives an overview of the first of the three processes in the Quality Management Knowledge Area, namely process 8.1 Plan Quality Management, with summaries of the inputs, tools & techniques, and output of the process. 1.  Inputs The information about the performance baselines and the stakeholder and risk registers form the background of […]

5th Edition PMBOK® Guide—Chapter 8: Quality Management Knowledge Area


1.  Introduction Chapter 7 concludes the discussion of the knowledge area of Cost Management, the last of the three major “triple constraints” (scope, time and cost).  The next chapter, chapter 8, covers management of quality on a project. 2.  Quality Management Processes There are three project management processes in the Quality Management Knowledge Area.  One […]