The following chart contains a list of those elements which may be contained within a project’s Communication Management Plan, the output of process 10.1 Plan Communications Management. The 5th Edition PMBOK® Guide merely lists them, but I have decided to organize them a bit by listing those elements which pertain to a specific management area, or in the last case, the Environmental Enterprise Factors or Organizational Process Assets.
| Management Area | Communication Plan Element | |
| 1. | Integration | Escalation process: time frames and management chain for escalation of issues |
| 2. | Scope | Language, format of communications |
| 3. | Cost | Resources allotted for communication |
| 4. | Time | Time frequency of distribution of information, time frame for receipt of information and response |
| 5. | Human Resources | Persons responsible communicating information |
| 6 | Persons responsible for authorizing release of confidential information | |
| 7. | Persons who will receive information | |
| 8. | Communications | Information flow within the project |
| 9. | Reason for distribution of information | |
| 10. | Methods or technologies used for communication | |
| 11. | Methods for updating and refining communication plan | |
| 12. | Stakeholder | Stakeholder communication requirements |
| 13. | EEFs, OPAs | Constraints derived from regulation, technology, or organizational policies |
As you can see, the communications knowledge area intersects with a lot of other knowledge areas, and this chart shows this interaction. The communications management plan should include guidelines and templates for project team meetings, virtual meetings, and e-mail communications.
The main purpose of the communications management plan is to be a reference for the two processes to follow, process 10.2 Manage Communications in the Executing Process Group and 10.3 Control Communications in the Monitoring & Controlling Process Group.
The next post will be on the next process 10.2 Manage Communications.
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