5th Edition PMBOK® Guide—Memorizing the Processes (Step 3: Stakeholder Knowledge Area)


1.   Introduction

After memorizing the 5 process groups (step #1) and the 10 knowledge areas (step #2), the next step in mastering the memorization of the processes is figuring out where the 47 project management processes fit in the matrix made by those process groups and knowledge areas.    The best way to do that is to first memorize the names and order of the processes by knowledge area.    In previous posts, I have covered the knowledge areas of Integration (chapter 4 of the PMBOK® Guide), Scope (Chapter 5), Time (chapter 6), Cost (chapter 7), Quality (chapter 8), Human Resources (chapter 9), Communications (chapter 10), Risk (chapter 11), and Procurement (chapter 12).    This post will cover the processes involved in the Stakeholder Management knowledge area, which is covered by chapter 13 of the PMBOK® Guide.

Here are the 47 processes of project management; the chart indicates how many are in each knowledge area and process group.

Initiating Planning Executing Monitoring & Controlling Closing
Integration 6

1

1

1

2

1

Scope 6

4

2

Time 7

6

1

Cost 4

3

1

Quality 3

1

1

1

Human Resources 4

1

3

Communications 3

1

1

1

Risk 6

5

1

Procurement 4

1

1

1

1

Stakeholder 4      1

1

1

1

 47

2

24

8

11

2

2.  Stakeholder Management knowledge area

Here’s the portion of the above matrix of 47 processes that lists the processes in the Stakeholder Management knowledge area, which is covered in chapter 13 of the 5th Edition of the PMBOK® Guide.

Knowledge Area Total # of Processes Initiating Planning Executing Monitoring & Controlling Closing
Stakeholder

4

 1 1  1  1

You should notice two things about the distribution of processes among the process groups for the Stakeholdert Management knowledge area.    There is one process in each process group except for the Closing process group, that means one in each of Initiating, Planning, Executing, and Monitoring & Controlling.

In addition, the fact that has a process in the Initiating group is significant; it is the only knowledge area except for the Integration Knowledge Area that has a process in that Initiating Process Group.

The following is a chart that contains a description of the four processes in the Stakeholder Knowledge Area.

Process Group Process 

Number

Process Name Process Description
Initiating 13.1 Identify Stakeholders Identifies people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project.  Analyzes and documents their interests in and influence on the project.
Planning 13.2 Plan Stakeholder Management Develops appropriate management strategies to effectively engage stakeholders throughout the project.
Executing 13.3 Manage Stakeholder Engagement Communicates and works with stakeholders to meet their needs/expectations, address issues as they occur, and support stakeholder engagement.
Monitoring & Controlling 13.4 Control Stakeholder Engagement Monitors overall project stakeholder relationships, adjusts strategies and plans for engaging stakeholders.

Here’s a more detailed description of the processes.

13.1  Identify Stakeholders

This identifies the stakeholders, and does a preliminary analysis of their a) interest and b) influence or level of power with regards to the project.    This determines the general strategy of engagement with the stakeholders:   monitor (i.e., do nothing), keep informed, keep satisfied, or manage closely.

13.2  Plan Stakeholder Management

This goes from the general strategy of engagement to a specific strategy of taking each stakeholder’s current engagement level, which can be one of the following:   unaware, resistant, neutral, supportive, or leading, and influencing that stakeholder until they have the desired engagement level.    This information is put into the Stakeholder Management Plan.

13.3  Manage Stakeholder Engagement

This carries out during the course of the project the general and specific strategies for stakeholder management developed in 13.1 Identify Stakeholders and 13.2 Plan Stakeholder Management.

13. 4  Control Stakeholder Management

This is a Monitoring & Controlling Process group process.    The monitoring part consists of checking up on the relationships with stakeholders and their current engagement level.   If the current level is different than the desired level, then the strategy that had been used up to that point in 13.3 Manage Stakeholder Engagement is reviewed and revised if necessary (this is the controlling part of the process).

Other than the Identify Stakeholders, which has to be memorized as the other process besides 4.1 Develop Project Charter that is in the Initiating Process Group, the other three processes have the words Plan, Manage, and Control, which should make it easy to memorize the process groups they belong to as being the Planning Process Group, the Executing (= Manage) Process Group, and Monitoring & Controlling Process Group.

The next post will discuss ways to practice putting all of the 47 processes in their proper place in the matrix consisting of 5 process groups and 10 knowledge areas.

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