Multisourcing: Moving Beyond Outsourcing


On November 1st, the Chicagoland Chapter of the Project Management Institute held the 3rd annual Project Development Day Event in Rolling Meadows, IL.    The title of the event was “Going beyond the Triple Constraints”, and there were 4 tracks of educational programming offered.    I was the track lead for track #3 covering stakeholder management, procurement, and risk management, and I was responsible for getting 7 speakers from a wide variety of application areas, including IT, manufacturing, construction, and transportation, as well as project management consulting firms that specialized in everything from Lean Six Sigma, public speaking/leadership principles, and strategic planning.    During the next week, I intend to give summaries of the presentations that were given at the PD Day Event.

1.   Speaker Bio

The first presentation was given by George Wang.   He is a certified PMP since 2004 and has held senior roles in both technology and business sides, working at its intersection as a technology strategist, innovator and translator. Having worked in wireless telecomm, insurance, financial services, healthcare and education, his journey through multiple industries has given him a broad perspective of the common as well as unique business challenges in enabling technology transformation and innovation.

George recently led the Electronic Medical Records (EMR) training effort for a large enterprise-wide EMR implementation for the second largest hospital system in the Chicagoland area and is currently Technical Director, New Business Development at Stericycle, a market leader whose vision is “To help our customers fulfill their promise by providing solutions that protect people and brands, promote health and safeguard the environment”. He is the PMI Chicago Executive Council Co-Chair.

2.  Presentation Summary

Strategic selection of resourcing is crucial for the success of a project. The various models of resourcing will be presented (insourcing, outsourcing, hybrid) and a discussion will be presented on what are the best circumstances in which to use each of these models.

If you are going to use outsourcing, either alone or with insourcing, then it is important to:

  • use best practices,
  • secure the appropriate measures of success
  • in your contractual agreements through engagement
  • use proper communication management among team
  • members, business and senior stakeholders
  • be aware of time zone challenges

This post will be finished tomorrow after I receive a copy of the presentation to clarify some of the details.

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