5th Edition PMBOK® Guide–Step 6: Memorizing Inputs & Outputs (Stakeholder Management Part 1)


In this next series of posts on memorizing the processes, we move on to the final step 6, which is memorizing the INPUTS & OUTPUTS associated with each of the 47 processes.   In order to breakdown the memorization into more bite-size chunks, I am breaking down the processes in the 10 knowledge areas into 2 or 3 posts each.

This post covers chapter 13 of the PMBOK® Guide, which covers the Stakeholder Knowledge Area. This knowledge area contains 4 processes, one in the Initiating Process Group, one in the Planning Process Group, one in the Executing Process Group, and one in the Monitoring & Controlling Group.    The Stakeholder Knowledge Area is the only knowledge area other than the Integration Knowledge Area to have a process in the Initiating Process Group.

I am splitting the discussion of the Inputs & Outputs into two different posts, each covering two processes.   This post will cover the first two of the four Stakeholder Management processes, Process 13.1 Identity Stakeholders and 13.2 Plan Stakeholder Management.

2.  Review of processes 13.1 and 13.2 together with their ITTOs (Inputs, Tools & Techniques, Outputs)

13.1 Identify Stakeholders is the process of identifying those people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project; and analyzing information about their interest in and potential impact on project success.

13.2 Plan Stakeholder Management is the process of developing appropriate management strategies to effectively manage stakeholders throughout the project life cycle.

As usual, in the list of inputs, I use abbreviations for the generic inputs of Enterprise Environmental Factors (EEFs) and Organizational Process Assets (OPAs).

Process Name Tools & Techniques Inputs Outputs
13.1 Identify Stakeholders 1.  Stakeholder analysis

2. Expert judgment

3. Meetings

1. Project charter

2. Procurement documents

3. EEFs

4. OPAs

1. Stakeholder register
13.2 Plan Stakeholder Management 1. Expert judgment

2. Meetings

3. Analytical techniques

1. Project management plan

2. Stakeholder register

3. EEFs

4. OPAs

1. Stakeholder management plan

2. Project documents updates

3.  Outputs of Process 13.1 Identify Stakeholders and 13.2 Plan Stakeholder Management

a. Stakeholder register (13.1 Identify Stakeholders)

This is the main output of the process 13.1 Identify Stakeholders and it contains the following information:

  • Identification information (name, organizational position, role in the project, contact information)
  • Stakeholder classification (internal/external, supporter/neutral/resistant engagement level)
  • Assessment information (major requirements, main expectations, potential influence in the project)

b. Stakeholder management plan (13.2 Plan Stakeholder Management)

This is the main output of the process 13.2 Plan Stakeholder Management, and it contains elements that are related to other knowledge areas.    I have listed these elements below and arranged them by knowledge area to which they relate.

Category Element Description
1. Integration Method for updating stakeholder management plan, including review of the validity of underlying assumptions
2. Scope Impact of any changes in scope on stakeholders
3. Time Frequency of distribution of information to stakeholders
4. Communication Communication requirements for stakeholders
5. Information to be distributed to stakeholders:  language, format, content, level of detail
6. Reason for distribution of information to stakeholders and expected impact on engagement level
7.. Stakeholder Current and desired engagement level of stakeholders
8. Interrelationships, potential overlap between stakeholders

c. Project documents updates (13.2 Plan Stakeholder Management)

The two project documents that may be updated as part of process 13.2 Plan Stakeholder Management include

  • Project schedule
  • Stakeholder register

4.  Inputs of Process 13.1 Identify Stakeholders and 13.2 Plan Stakeholder Management

a.  Project charter (13.1 Identify Stakeholders)

This can provide information about internal and external parties related with the project and affected by the project.

b. Procurement documents (13.1 Identify Stakeholders)

If the project is the result of a procurement activity, then the parties in that contract are key project stakeholders.   Suppliers should also be considered as part of the project stakeholder list.

c. Project management plan (13.2 Plan Stakeholder Management)

The parts of the project management plan that may be inputs to 13.2 Plan Stakeholder Management are:

  • Scope Management Plan–description of how work will be executed to accomplish the project objectives
  • Human Resources Management Plan–description of how human resources requirements will be met
  • Change Management Plan–documents how changes will be monitored and controlled
  • Communication Management Plan–need for communication among stakeholders

d. Stakeholder register (13.2 Plan Stakeholder Management)

This is an output of process 13.2 Identify Stakeholders, and is an input to the following process, 13.2 Plan Stakeholder Management.

e. EEFs (13.1 Identify Stakeholders and 13.2 Plan Stakeholder Management)

The EEFs that could be inputs to the process 13.1 Identify Stakeholders and 13.2 Plan Stakeholder Management include the following:

  • Organizational culture and structure
  • Governmental and industry standards
  • Global, regional or local trends

f.  OPAs (13.1 Identify Stakeholders and 13.2 Plan Stakeholder Management)

The OPAs that could be inputs to the process 13.1 Identify Stakeholders and 13.2 Plan Stakeholder Management include the following:

  • Stakeholder register templates
  • Lessons learned from previous projects
  • Stakeholder registers from previous projects

 

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