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Now that the plan for stakeholder engagement has been completed in the last process 13.2 Plan Stakeholder Engagement, it is time to execute that plan.   In this process, you manage stakeholder engagement throughout the course of the project.

13.3.1  Manage Stakeholder Engagement:  Inputs

13.3.1.1  Project Management Plan

Of course the component of the project management plan used as the main input for this process is:

• Stakeholder management plan–this provides guidelines and information on all stakeholder engagement processes, including this one of managing stakeholder expectations.
• Communications management plan–describes methods, formats, and technologies to be used for stakeholder communication
• Risk management plan–describes the risk categories, risk appetites, and reporting formats that can be used to manage stakeholder engagement.
• Change management plan–describes the process for submitting, evaluating and implementing changes to the project.

13.3.1.2  Project Documents

• Change log–change requests are communicated to the appropriate stakeholders.
• Issue log–stakeholder concerns are documented in the issue log, as well as any assigned action items associated with managing the issue.
• Lessons learned register–as lessons are learned in the course of managing stakeholder engagement, they can be be applied to later phases in the project to improve the efficiency and effectiveness of this process.
• Stakeholder register–provides the list of project stakeholders and any information needed to execute the stakeholder engagement plan.

13.3.1.3  Enterprise Environmental Factors

Among those factors listed on p. 526 of the PMBOK® Guide, the ones that are the most important are:

• Organizational culture, political climate, and governance structure of the organization
• Personnel administration policies
• Stakeholder risk thresholds
• Established communication channels

13.3.1.4  Organizational Process Assets

Among those assets listed on p. 526 of the PMBOK® Guide, the ones that are the most important are:

• Corporate policies and procedures for social media
• Corporate policies and procedures for issue, risk, change and data management
• Organizational communications requirements

The next will cover the tools and techniques of this process.

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