Servant Leadership–Empowering the Agile Team


These are my notes for Chapter 4 of the Agile Practice Guide:  “Implementing Agile:  Creating an Agile Environment.”

In the last post, I talked about how to create a agile mindset with your team by considering several key questions.   In this post, I will talk about the concept of “servant leadership,” and how it can help empower the team to use an agile approach.

“Servant” leadership seems to be an oxymoron, but it is leading through service to the team, by focusing on what the team needs in order to do the work it has organized itself to do.

Servant leaders approach project work in this order.

  1. Purpose–“define the “why” or purpose so they can coalescence around common goals for the project.
  2. People–once the purpose is established (as in paragraph 1 above), encourage the team to have each member contribute to the project team in the way that suits them best.
  3. Process–focus on results, in particular, delivering finished value often., rather than getting the process down perfectly.

In the next post, I will discuss the characteristics of servant leadership that allows project leaders to become more agile.

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